Frequently Asked Questions
Everything you need to know about your LEO LIN experience.
What is the LEO LIN return policy?
We offer returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are eligible for store credit only unless marked as final sale.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic express shipping usually takes 1-3 business days, while international shipping can take between 5-10 business days depending on your location.
How do I find my correct size?
Each product page features a detailed size guide specific to the garment's silhouette. As LEO LIN designs often feature intricate tailoring, we recommend following the measurements closely or contacting our stylist team for personalized advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options including Afterpay and Klarna for eligible regions.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to change or cancel an order, please contact our customer care team within one hour of placement, and we will do our best to accommodate your request.
Does LEO LIN offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your destination. Please be aware that international orders may be subject to local customs duties and taxes.